Question 1

How can I book an appointment?

Accepted Answer

You can book an appointment online at stelladent.termin365.at, by phone on +43 1 813 31 23 or by email at info@stelladent.at. Online booking is available 24/7.

Question 2

How do I book an appointment online?

Accepted Answer

You can book an appointment online 24/7 at stelladent.termin365.at. Alternatively, call us on +43 1 813 31 23 or email info@stelladent.at.

Question 3

What are the practice's opening hours?

Accepted Answer

The practice is open Monday and Wednesday 9am–5pm, Tuesday and Thursday 11am–7pm and Friday 9am–4pm. We are closed at weekends. You can book appointments online at stelladent.termin365.at or by phone on +43 1 813 31 23.

Question 4

Where is the practice and how do I get there?

Accepted Answer

The practice is at Schönbrunner Straße 236/17, 1120 Wien (Meidling). You can reach us on the U4 (Meidling Hauptstraße), the U6 (Niederhofstraße) and bus routes 10A and 63A. If you're coming by car, the easiest option is the APCOA car park in the nearby U4-Center.

Question 5

Do you bill SVS and KFA directly?

Accepted Answer

Yes, we bill SVS and KFA directly. For all other health insurance funds, such as ÖGK (Austrian Health Insurance Fund), we treat you as a private dentist (Wahlärztin): you pay at the practice and submit the invoice (Honorarnote) to your fund, which reimburses part of the cost. Please bring your e-card to every appointment.

Question 6

What does "Wahlärztin" (private dentist) mean, and how does reimbursement work?

Accepted Answer

As a Wahlärztin (private dentist), I ask you to pay for your treatment directly at the practice, and you receive an invoice (Honorarnote). You submit this to your health insurance fund, which reimburses part of the cost. We bill SVS and KFA directly. You'll receive a cost estimate before any treatment, and we're happy to help you submit your invoice.

Question 7

Which languages can I be treated in?

Accepted Answer

Treatment is available in German, Georgian, Russian, Polish, Turkish and English, so you can discuss your symptoms, treatment steps and costs in the language you prefer. Just let us know which language suits you best when you book or call us on +43 1 813 31 23.

Question 8

Who will treat me at the practice?

Accepted Answer

You'll be treated by Stela Lobzhanidze, a dentist and Wahlärztin (private dentist) with her practice in 1120 Vienna (Meidling). The practice bills SVS and KFA directly; with other health insurance funds, you receive partial reimbursement. Treatment is available in six languages, including German, Georgian and Russian.

Question 9

What treatments does the practice offer?

Accepted Answer

Our treatments include preventive care and professional teeth cleaning, fillings, crowns and bridges, ceramic inlays, implants, dentures, veneers, teeth whitening, periodontics (gum treatment), laser treatment and children's dentistry. For diagnostics, we use CBCT (3D X-rays, known in German as DVT) and DIAGNOcam. You'll find more details on the individual treatment pages.

Question 10

What payment methods do you accept?

Accepted Answer

We accept cash, debit cards, credit cards and bank transfer. For more extensive treatment, we also offer payment in instalments. We give you clear information on all prices before treatment.

Question 11

How much does a professional teeth cleaning cost?

Accepted Answer

The cost depends on how much work is involved. You'll receive a cost estimate from us before any treatment. Many health insurance funds contribute towards the cost – we're happy to help you submit your invoice.

Question 12

Are implants painful?

Accepted Answer

No – implants are placed under local anaesthetic and the procedure is pain-free. Modern techniques and gentle methods ensure a comfortable treatment experience.

Question 13

How long does implant treatment take?

Accepted Answer

Implant treatment takes 3–6 months in total. Once the implant has been placed, it needs a healing period of 3–4 months before the crown is fitted.

Question 14

Do you offer emergency appointments?

Accepted Answer

Yes – we keep time free every day for toothache and emergencies. Give us a call and we'll try to fit you in the same day.

Question 15

What should I do if I have toothache at the weekend or at night?

Accepted Answer

Outside our opening hours, including at weekends, you can reach the on-call emergency dentist service on +43 1 512 20 78. During opening hours, please call us first on +43 1 813 31 23.

Question 16

How often should I have a check-up?

Accepted Answer

We recommend a check-up and professional teeth cleaning twice a year – more often if you have a higher risk of tooth decay or have gum disease (periodontitis).

Question 17

Is the practice accessible?

Accepted Answer

Yes, our practice has step-free access. A lift takes you directly to the practice. Please let us know in advance if you need any particular assistance.

Question 18

Is there parking nearby?

Accepted Answer

Yes – the nearby U4-Center has an affordable APCOA car park, just a few minutes' walk from the practice. There's also a short-stay parking zone (Kurzparkzone) in the area. By public transport, you can reach us on the U4 (Meidling Hauptstraße), the U6 (Niederhofstraße) and bus routes 10A and 63A.

Frequently Asked Questions (FAQs)

Common questions about dental treatment

Still have questions?

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